Strapi Cloud Legal

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    Strapi Cloud Terms & Conditions

    Strapi Cloud Terms & Conditions

    Effective as of 17 October 2022

    The following terms apply to our Cloud platform. Please read carefully and ensure you agree before using our product or services.

    BEFORE YOU USE OR BROWSE THROUGH THIS WEBSITE, CAREFULLY READ THE TERMS AND CONDITIONS OF THIS AGREEMENT. BY CLICKING "I ACCEPT" OR BY USING THE WEBSITE IN ANY MANNER, YOU ARE AGREEING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, DO NOT USE OUR SERVICES. WE RESERVE THE RIGHT TO CHANGE THE TERMS OF THIS AGREEMENT IN THE FUTURE AND ANY CHANGES WILL APPLY TO YOUR USE OF THE WEBSITE AFTER THE DATE OF SUCH CHANGE.

    ANY USE OF PRODUCTS OR SERVICES MAY ALSO BE GOVERNED UNDER AN OPEN SOURCE LICENSE AGREEMENT AND THESE TERMS OR NOT INTENDED TO SUBVERT OR CONTRADICT ANY PROVISIONS CONTAINED THEREIN.

    1. ACCEPTANCE OF TERMS

    Strapi, Inc, a Delaware Incorporated Entity (hereinafter referred to as "Company", "we", "our" or "us"), provides the websites,https://cloud.strapi.io/, https://docs.strapi.io/, and https://strapi.io/, (the "Site"), including all information, documents, communications, videos, files, images, text, graphics, software, software applications and products available through the Site (collectively, the "Materials") and all services operated by Company and third parties through the Site and or Company's Cloud application ("App"), including technical audit and implementation services among other services (collectively, the "Services"), available for your use subject to the terms and conditions set forth in this document and any changes to this document that we may publish from time to time (collectively, the "Terms of Use" or "Agreement").

    We reserve the right to change the Terms of Use and other guidelines or rules posted on the Site from time to time at our sole discretion. Your continued use of the Site, or any Materials or Services accessible through it, after such notice has been posted constitutes your acceptance of the changes. Your use of the Site will be subject to the most current version of the Terms of Use, rules, and guidelines posted on the Site at the time of such use. You should periodically check these Terms of Use to view the then-current terms. If you breach any of the Terms of Use, your authorization to use this Site automatically terminates.

    We further reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Materials and/or Services (or any part thereof) with or without notice. You agree that, unless we have agreed otherwise in writing, we shall not be liable to you or to any third party for any modification, suspension or discontinuance of our Materials and/or Services (or any part thereof).

    2. DEFINED TERMS FOR SITE CONTENT

    All information, materials, files, communications, documents, text, videos and images are referred to collectively as "Content." "Our Content" or "Company Content" means all materials provided by us. The terms and conditions expressed in this agreement apply to all users and visitors of this Site and the App, and we may refer to all Site and App users as "you" or "your/s" in this Agreement.

    3. USER ACCOUNTS

    The Company may, at its sole discretion, require Users to create accounts in order to access or to make use of the Site, App, Materials and/or Services and in that event you will need to register and create a user account (an "Account"). Should User Accounts be required, you also agree: that you will not use an Account that is created by another user; that you will supply only complete and accurate information in registering for an Account; that you are solely responsible for the activity that occurs on and through your Account, that you will keep your Account password secure at all times; that we will not be liable for your losses caused by any unauthorized use of your Account; and that if your Account has been compromised for any reason, you will immediately notify us of the security breach or unauthorized use of your Account.

    We reserve the right to (a) take appropriate legal action against anyone who, in our sole discretion, violates these Terms of Use; (b) in our sole discretion, without notice and without limitation or liability, refuse, restrict access to, or availability of, or terminate any user's Account for any reason.

    4. ELIGIBILITY

    You must be at least thirteen (13) years old to use the Site or App. Children under the age of thirteen (13), or legal guardians acting on their behalf, are strictly prohibited from using the Site. You represent and warrant that you are at least thirteen (13) years of age and that you possess the legal right and ability to assent to our Terms of Use and to use our Site or App in accordance with these terms.

    By using the Site or App, you affirm that you are of legal age to enter into these Terms. If you are an individual accessing or using the Site or App on behalf of, or for the benefit of, any corporation, partnership or other entity with which you are associated (an "Organization"), then you are agreeing to these Terms on behalf of yourself and such Organization, and you represent and warrant that you have the legal authority to bind such Organization to these Terms. References to "you" and "your" in these Terms will refer to both the individual using the Sites and to any such Organization.

    The Sites are controlled or operated (or both) from the United States and are not intended to subject the Company to any non-U.S. jurisdiction or law. The Site or App may not be appropriate or available for use in some non-U.S. jurisdictions. Any use of the Site or App is at your own risk, and you must comply with all applicable laws, rules, and regulations in doing so. We may limit the Site or App's availability at any time, in whole or in part, to any person, geographic area or jurisdiction that we choose.

    5. INTELLECTUAL PROPERTY; LIMITED LICENSE

    The Materials and Services on this Site and the App, as well as their selection and arrangement, are protected by copyright, trademark, patent, and/or other intellectual property laws, and any unauthorized use of the Materials or Services at this Site or on the App may violate such laws and these Terms of Use. You agree not to copy, republish, frame, download, transmit, modify, assign, distribute, or create derivative works based on the App, the Site, its Materials, or its Services or their selection and arrangement, except as expressly authorized herein. In addition, you agree not to use any data mining, robots, or similar data gathering and extraction methods in connection with the Site or the App.

    In addition to the Materials and Services offered by us, this Site and the App may also make available materials, links, information, products and/or services provided by Related Entities(collectively, the "Related Entity Products and Services"). The Related Entity Products and Services may be governed by separate agreements that accompany such products or services. We offer no guarantees and assume no responsibility or liability of any type with respect to the Related Entity Products and Services. You agree that you will not hold us responsible or liable with respect to Related Entity Products and Services or seek to do so, even if we recommended a particular Product or Service. You further understand and agree that all dealings with a Third Party accessed through the Site or App is at your own risk. We are not a party to any transactions between you and any other Entity accessible through the Site or App.

    Only where expressly indicated on this Site and App may the User download our Content and in such circumstances where permitted, it will be subject to the following conditions: Our Content may be used solely for personal purposes. You may not commercially exploit any of the Site content without express permission from us. You may not remove any copyright or other proprietary notices contained in our Content. We reserve the right to revoke the authorization to view, use and download our Content available on this Site and App or any portion of them at any time, and any such use shall be discontinued immediately upon notice from us. The rights granted to you constitute a license and NOT a transfer of title.

    The rights specified above to view, use and download Content available on this Site and App are not applicable to the design or layout of this Site and the App. Elements of this Site and the App are protected by trade dress and other laws and may not be copied or imitated in whole or in part.

    6. TRADEMARK INFORMATION

    The trademarks, logos, and service marks, including "Strapi" trademark, (the "Marks") displayed on this Site and the App are the property of the Company. You are not permitted to use the Marks without the prior written consent of the Company or such third party that may own the Marks.

    7. PAYMENTS

    You understand and agree that by purchasing any Software Subscription, Services, or other Materials through the Site or App, the Company will charge your provided credit card for the amount of the Program. By purchasing any Materials you expressly authorize us and our partners and affiliates to charge your credit card in accordance with your order and in accordance with this Agreement, our Master Service Agreement, Partner Agreement and/or any other applicable policies on our Site or on the App.

    8. MANAGING USER CONDUCT

    We reserve the right but do not have the obligation to: (a) monitor the Site and App for violations of these Terms of Use; (b) take appropriate legal action against anyone who, in our sole discretion, violates these Terms of Use; (c) terminate and delete Accounts (including information stored in connection with accounts) without liability; and (d) to otherwise manage the Site and App in a manner designed to protect the rights and property of Company and others and to facilitate the proper functioning of the Site and App.

    9. USER SUBMITTED MATERIALS AND CONTENT

    The Site and App include functionality to enable you to submit comments and materials through interactive features such as message boards and other forums, chatting, commenting, email, DiscordTM or other messaging functionality (all such information, comments, and materials are "Submitted Materials"). For clarity, you retain ownership of your Submitted Materials. You hereby grant Company a worldwide, royalty-free, fully paid-up, non-exclusive, perpetual, irrevocable, transferable and fully sub-licensable (through multiple tiers) license, without additional consideration to you or any third party, to reproduce, distribute, perform and display (publicly or otherwise), create derivative works of, adapt, modify and otherwise use and exploit such Submitted Materials, in any format or media now known or hereafter developed, and for any purpose (including promotional purposes, such as testimonials).

    In addition, if you provide to us any ideas, proposals, suggestions or other materials ("Feedback"), whether related to the Sites or otherwise, such Feedback will be deemed Submitted Materials, and you hereby acknowledge and agree that such Feedback is not confidential, and that your provision of such Feedback is gratuitous, unsolicited and without restriction, and does not place Company under any fiduciary or other obligation.

    You represent and warrant that you have all rights necessary to grant the licenses granted in this section, and that your Submitted Materials, and your provision thereof through and in connection with the Sites, are complete and accurate, and are not fraudulent, tortious or otherwise in violation of any applicable law or any right of any third party. You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding each Submission that you may have under any applicable law under any legal theory. Company may (but has no obligation to) screen, monitor, evaluate and remove any Submitted Materials at any time and for any reason, or analyze your access to and use of the Sites. We may disclose information regarding your access to and use of the Site or App, and the circumstances surrounding such access and use, to anyone for any reason or purpose.

    Certain information that you provide to Company through the Site or App may also be governed by our Privacy Policy, located on our Site. You represent and warrant that any information you provide in connection with the Site or App are and will remain accurate and complete, and that you will maintain and update such information as needed.

    10. WARRANTIES AND DISCLAIMERS

    EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN A WRITTEN AGREEMENT BETWEEN YOU AND US, THIS SITE, AND ALL MATERIALS AND SERVICES ACCESSIBLE THROUGH THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (I) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS; (II) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; (IV) THE QUALITY OF ANY SERVICES OR MATERIALS OBTAINED OR ACCESSIBLE BY YOU THROUGH THE SITE OR SOFTWARE APPLICATIONS WILL MEET YOUR EXPECTATIONS; AND (V) ANY ERRORS IN THE SERVICES OR MATERIALS OBTAINED THROUGH THE SITE OR APP, OR ANY DEFECTS IN THE SITE OR APP, ITS SERVICES OR MATERIALS, WILL BE CORRECTED.

    11. PERSONAL INFORMATION AND PRIVACY

    You understand and agree that we may disclose information about you if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety of Company or others.

    Please refer to our Privacy Policy for more information about the manner in which we protect and use your information.

    12. LIMITATION OF LIABILITY

    YOU AGREE STRAPI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, OR LOSS OF SECURITY OF SUBMITTED MATERIALS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMITTED MATERIALS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT LIMITING THE FOREGOING, YOU FURTHER AGREE COMPANY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SITE OR APP OR FROM ANY THIRD PARTY MATERIALS, INCLUDING FROM ANY MALWARE OR ANY VIRUS, WORM, HACK, OR MALICIOUS SOFTWARE THAT MAY BE TRANSMITTED IN CONNECTION THEREWITH. YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE OR APP IS TO STOP USING THE SITE OR APP. YOU AGREE THE MAXIMUM AGGREGATE LIABILITY OF COMPANY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE $100.00 USD.

    YOU FURTHER UNDERSTAND AND AGREE THAT PROGRAMS, MATERIALS OR SERVICES ACQUIRED THROUGH THE SITE OR APP MAY FROM TIME TO TIME BE PROVIDED TO YOU BY THIRD PARTY INDEPENDENT CONTRACTORS. WE DO NOT HAVE LEGAL CONTROL OVER THESE INDIVIDUALS AND THEY ARE NOT OUR EMPLOYEES.

    13. INDEMNITY AND LIABILITY

    You agree to indemnify and hold Company, and its subsidiaries, affiliates, officers, directors, agents, partners and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit, post to, or transmit through the Site or our App, your use of the Site or our applications, torts or damaged (whether physical or otherwise) caused by you, your connection to the Site or our applications, your violation of these Terms of Use or any end user license agreement or your violation of any rights of another person or entity. This indemnity obligation shall survive the termination of this Agreement.

    14. RULES OF CONDUCT

    In connection with our Site or App, you agree NOT to:

    Post, transmit or otherwise make available through or in connection with the Site or App any materials that are or may be: (a) threatening, harassing, degrading, hateful or intimidating, or otherwise fail to respect the rights and dignity of others; (b) defamatory, libelous, fraudulent or otherwise tortious; (c) obscene, indecent, pornographic or otherwise objectionable; or (d) protected by copyright, trademark, trade secret, right of publicity or privacy or any other proprietary right, without the express prior written consent of the applicable owner.Insert or permit to be inserted, any malicious or harmful software into the Site or App, including but not limited to any software designed to (a) make unauthorized changes to or cause damage to the Site or Third Party Materials as defined below; (b) copy, provide unauthorized access to, or prevent authorized access to the Sites; or (c) prevent detection of any unauthorized invasion of the Site or App ("Malware"). Use the Site or App for any commercial purpose, or for any purpose that is fraudulent or otherwise tortious or unlawful. Harvest or collect information about users of the Site or App. Interfere with or disrupt the operation of the Site or App or the servers or networks used to make the Sites available, including by hacking or defacing any portion of the Site; or violate any requirement, procedure or policy of such servers or networks. Restrict or inhibit any other person from using the Site or App. Reproduce, modify, adapt, translate, create derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise exploit any portion of (or any use of) the Site except as expressly authorized herein. Reverse engineer, decompile or disassemble any portion of the Site or App, except where such restriction is expressly prohibited by applicable law. Remove any copyright, trademark or other proprietary rights notice from the Site or App. Frame or mirror any portion of the Site or App, or otherwise incorporate any portion of the Site into any product or service. Systematically download and store Site or App content. Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape," "data mine" or otherwise gather Site content, or reproduce or circumvent the navigational structure or presentation of the Sites, without Company's express prior written consent. Notwithstanding the foregoing, and subject to compliance with any instructions posted in the robots.txt file located in the Site's root directory, Company grants to the operators of public search engines permission to use spiders to copy materials from the Site for the sole purpose of (and solely to the extent necessary for) creating publicly available, searchable indices of such materials, but not caches or archives of such materials. Company reserves the right to revoke such permission either generally or in specific cases, at any time and without notice.

    15. TERMINATION

    Unless otherwise agreed to through written terms of service, Company may terminate or suspend your access to the Site or App at any time, with or without cause or notice, including if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms. Upon any such termination or suspension, (a) your right to access and use the Site or App will immediately cease; (b) Company may immediately deactivate or delete your user name, password and account; (c) Company will be under no obligation to maintain or provide you with access to any materials associated with your account (including Submitted Materials), and may retain or delete such materials in Company's sole discretion; and (d) except for the license granted to you to access and use the Site or App, the remaining provisions of these Terms will survive and continue in effect.

    16. GOVERNING LAW, JURISDICTION

    This Agreement is governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule. You agree that any dispute, claim or controversy arising out of or relating to your use of the Site or Services, these Terms or the breach, termination, enforcement, interpretation or validity thereof (collectively, "Disputes") will be settled by binding arbitration between you and Company, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and Company are each waiving the right to a trial by jury or to participate as a plaintiff or class in any purported class action or representative proceeding. Further, unless both you and Company otherwise agree in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of any class or representative proceeding. This "Dispute Resolution" section will survive any termination of these Terms.

    The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Commercial Arbitration Rules (the "AAA Rules") then in effect. The Federal Arbitration Act will govern the interpretation and enforcement of this Section. The arbitration proceedings shall take place in the State of Delaware.

    ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APPLICATION MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

    17. DMCA AND NOTICE OF COPYRIGHT INFRINGEMENT

    The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the internet infringes their rights under U.S. copyright law. If you believe in good faith that materials available on the Site or App infringe your copyright, you (or your agent) may send to Company a written notice by e-mail requesting that Company remove such material or block access to it. If you believe, in good faith, that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send to Us a counter-notice.

    Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. See http://www.copyright.gov/ for details. Notices and counter-notices must be sent in writing to:

    Copyright Agent at Strapi, Email: legal@strapi.io

    WE SUGGEST THAT YOU CONSULT YOUR LEGAL ADVISOR BEFORE FILING A DMCA NOTICE OR COUNTER-NOTICE.

    18. GENERAL

    These Terms do not, and will not be construed to create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and the Company.

    If any provision of these Terms is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provision.

    You may not assign, transfer or sublicense any or all of your rights or obligations under these Terms without our express prior written consent. We may assign, transfer or sublicense any or all of our rights or obligations under these Terms without restriction.

    No waiver by either party of any breach or default under these Terms will be deemed to be a waiver of any preceding or subsequent breach or default.

    Any heading, caption or section title contained herein is for convenience only, and in no way defines or explains any section or provision. All terms defined in the singular will have the same meanings when used in the plural, where appropriate and unless otherwise specified.

    Any use of the term "including" or variations thereof in these Terms will be construed as if followed by the phrase "without limitation."

    These Terms, including any terms and conditions incorporated herein, constitute the entire agreement between you and Strapi relating to the subject matter hereof, and supersede any and all prior or contemporaneous written or oral agreements or understandings between you and Us relating to such subject matter. You understand that if you subscribe to any of our services such as our Cloud Services our service agreement for these services will govern.

    Notices to you (including notices of changes to these Terms) may be made via posting to the Site or App or by e-mail (including in each case via links) and by using the contact information noted directly below in Section 19. Without limitation, a printed version of these Terms and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Company will not be responsible for any failure to fulfill any obligation due to any cause beyond its control.

    The Terms of Use and the other rules, guidelines, licenses and disclaimers posted on the Site or App constitute the entire agreement between Company and you with respect to your general use of the Site. If for any reason a court of competent jurisdiction finds any provision of these Terms of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by that provision, and the remainder of the Terms of Use shall continue in full force and effect.

    Any failure by us to enforce or exercise any provision of these Terms of Use or related right shall not constitute a waiver of that right or provision.

    19. CONTACT US

    If you have any questions or complaints about the Terms of Use or the Privacy Policy or if you would like to update any personal information you have provided to us, please contact the webmaster at the email address below:

    Email: legal@strapi.io

    Please note that e-mail communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your e-mail correspondence with us.

    Strapi Cloud Services Agreement

    Cloud Services Agreement

    Effective as of 17 October 2022

    CAREFULLY READ THE TERMS AND CONDITIONS OF THIS STRAPI CLOUD SERVICES AGREEMENT ("AGREEMENT") BEFORE YOU INDICATE YOUR AGREEMENT TO THE DOCUMENT CONFIRMING THAT YOU HAVE READ AND AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT. BY SIGNING THIS AGREEMENT, CLICKING THROUGH OR USING THE WEBSITE OR APP IN ANY MANNER, YOU ARE AGREEING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT. STRAPI RESERVES THE RIGHT TO CHANGE THE TERMS OF THIS AGREEMENT IN THE FUTURE AND ANY CHANGES WILL APPLY TO YOUR USE OF THE SERVICES AFTER THE DATE OF SUCH CHANGE.

    ACCEPTANCE OF TERMS

    Strapi Inc, a Delaware Corporation (hereinafter referred to as "Service Provider" "Strapi", "We", "Our" or "Us"), provides this Strapi Cloud Services platform (the "App"), including all information, documents, communications, files, images, text, graphics, software, software applications, and products available through our website (collectively, the "Materials") and all services offered or operated by Strapi and third parties through the App, including all content management services offered by Strapi, (collectively, the "Services"), available for your use subject to the terms and conditions set forth in this Agreement.

    1. USE OF THE SERVICES

    1.1. This Agreement is intended to cover uses of Strapi Cloud Services whether or not a fee schedule is created. The Strapi Cloud Services are proprietary services related to our Cloud Dashboard, Infrastructure, and API and include, but are not limited to: Servers, File Storage & Content Delivery Network, Database, Domain, Provisioning, and Updates/Backups/Monitoring among others.

    1.2. We will make the on-demand cloud services listed in Your order (the "Services") available to You pursuant to this Agreement and Your order. Except as otherwise stated in this Agreement or Your order, You have the non-exclusive, worldwide, limited right to use the Services during the period defined in Your order, unless earlier terminated in accordance with this Agreement or Your order (the "Services Period"), solely for Your internal business operations. You may allow Your Users (as defined below) to use the Services for this purpose, and You are responsible for their compliance with this Agreement and Your order.

    1.3. The Service Specifications (defined below) describe and govern the Services. During the Services Period, we may update the Services and Service Specifications to reflect changes in, among other things, laws, regulations, rules, technology, industry practices, patterns of system use, and availability of Third Party Content (as defined below). Strapi updates to the Services or Service Specifications will not materially reduce the level of performance, functionality, security or availability of the Services during the Services Period of Your order.

    1.4. You may not, and may not cause or permit others to: (a) use the Services to harass any person; cause damage or injury to any person or property; publish any material that is false, defamatory, harassing or obscene; violate privacy rights; promote bigotry, racism, hatred or harm; send unsolicited bulk e-mail, junk mail, spam or chain letters; infringe property rights; or otherwise violate applicable laws, ordinances or regulations; (b) perform or disclose any benchmarking or availability testing of the Services; (c) perform or disclose any performance or vulnerability testing of the Services without Our prior written approval, or perform or disclose network discovery, port and service identification, vulnerability scanning, password cracking or remote access testing of the Services; or (d) use the Services to perform cyber currency or crypto currency mining ((a) through (d) collectively, the "Prohibited Uses"). In addition to other rights that we have in this Agreement and Your order, we have the right to take remedial action if You engage in any Prohibited Uses, and such remedial action may include removing or disabling access to material that violates the policy.

    2. FEES AND PAYMENT

    2.1 All fees are invoiced and billed in real time upon processing. Once placed, Your order is non-cancelable and the sums paid nonrefundable, except as specifically provided in this Agreement or Your order. You will pay any sales, value-added or other similar taxes imposed by applicable law that we must pay based on the Services You ordered, except for taxes based on Our income. Fees for Services listed in an order are exclusive of taxes and expenses. All Beta Cloud subscriptions will be free of charge.

    2.2. All Users of Our Services are able to create multiple Cloud Service subscriptions or "projects." Each subscription will be invoiced separately and all invoices and receipts will be available in the Cloud Dashboard.

    3. OWNERSHIP RIGHTS AND RESTRICTIONS; RELEASE

    3.1 You or Your licensors retain all ownership and intellectual property rights in and to Your Content (as defined below). We or Our licensors retain all ownership and intellectual property rights in and to the Services, derivative works thereof, and anything developed or delivered by or on behalf of us under this Agreement.

    3.2. You may have access to Third Party Content through use of the Services. Unless otherwise stated in Your order, all ownership and intellectual property rights in and to Third Party Content and the use of such content is governed by separate third party terms between You and the third party.

    3.3. You grant us the right to host, use, process, display and transmit Your Content to provide the Services pursuant to and in accordance with this Agreement and Your order. You have sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of Your Content, and for obtaining all rights related to Your Content required by Us to perform the Services.

    3.4. You may not, and may not cause or permit others to: (a) modify, make derivative works of, disassemble, decompile, reverse engineer, reproduce, republish download or copy any part of the Services (including data structures or similar materials produced by programs); (b) access or use the Services to build or support, directly or indirectly, products or services competitive to Strapi; or (c) license, sell, transfer, assign, distribute, outsource, permit timesharing or service bureau use of, commercially exploit, or make available the Services to any third party except as permitted by this Agreement or Your order.

    3.5. You further grant Us the right to use your company name, trade or fictitious business name, trademark, design/image/logo trademark and trade dress for the purposes of making reference to You as a Strapi client. Such uses may include, but are not limited to marketing and advertising across all conventional mediums including print, TV, radio, social media, public relations initiatives, Our websites, applications and other platforms, among other uses for this purpose. Such right may be revoked by You by providing written instruction to legal@strapi.io, which notice shall specify the particular marks, names, logos of other assets that you require Us to cease displaying on our physical or digital marketing materials.

    4. NONDISCLOSURE

    4.1. By virtue of this Agreement, the parties may disclose to each other information that is confidential ("Confidential Information"). Confidential Information shall be limited to the terms and pricing under this Agreement and Your order, Your Content residing in the Services, and all information clearly identified as confidential at the time of disclosure.

    4.2. A party's Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of the other party; (b) was in the other party's lawful possession prior to the disclosure and had not been obtained by the other party either directly or indirectly from the disclosing party; (c) is lawfully disclosed to the other party by a third party without restriction on the disclosure; or (d) is independently developed by a party without use of the Confidential Information of the other party.

    4.3. Each party agrees not to disclose the other party's Confidential Information to any third party other than as set forth in the following sentence for a period of five (5) years from the date of the disclosing party's disclosure of the Confidential Information to the receiving party; however, we will protect the confidentiality of Your Content residing in the Services for as long as such information resides in the Services. Each party may disclose Confidential Information only to those employees, agents or subcontractors who are required to protect it against unauthorized disclosure in a manner no less protective than required under this Agreement, and each party may disclose the other party's Confidential Information in any legal proceeding or to a governmental entity as required by law.

    5. PROTECTION OF YOUR CONTENT

    5.1. In order to protect Your Content provided to Us as part of the provision of the Services, We will comply with the following:

    a. The relevant Strapi privacy policies applicable to the Services ordered, available at: https://strapi.io/privacy. b. The applicable administrative, physical, technical and other safeguards, and other applicable aspects of system and content management, available at: https://strapi.io/cloud-legal

    5.2. You are responsible for (a) any required notices, consents and/or authorizations related to Your provision of, and our processing of, Your Content (including any Personal Data) as part of the Services, (b) any security vulnerabilities, and the consequences of such vulnerabilities, arising from Your Content, including any viruses, Trojan horses, worms or other harmful programming routines contained in Your Content, and (c) any use by You or Your Users of the Services in a manner that is inconsistent with the terms of this Agreement. To the extent You disclose or transmit Your Content to a third party, we are no longer responsible for the security, integrity or confidentiality of such content outside of Our control.

    5.3. Unless otherwise specified in Your order (including in the Service Specifications), Your Content may not include any sensitive or special data that imposes specific data security or data protection obligations on Us in addition to or different from those specified in the standard Strapi data security policies. Should you include unauthorized sensitive or special data in Your Content, Strapi will not be held liable for any incident involving the protection of Your Content.

    5.4. By posting Your Content on or through the Services, you grant Strapi a worldwide, non-exclusive, royalty-free, fully paid, sublicensable and transferable license to use, copy, modify, reproduce, distribute, display, publish and perform Your Content only in connection with its provision of the Services and for security to protect the Services and third parties from fraud, malware, malicious files or content, viruses and the like.

    6. WARRANTIES, DISCLAIMERS AND EXCLUSIVE REMEDIES

    6.1. Each party represents that it has validly entered into this Agreement and that it has the power and authority to do so. We warrant that during the Services Period, we will perform the Services using commercially reasonable care and skill in all material respects as described in the Service Specifications. If the Services provided to You were not performed as warranted, You must promptly provide us with a written notice that describes the deficiency in the Services (including, as applicable, the service request number notifying us of the deficiency in the Services).

    6.2. THE SERVICES ARE PROVIDED ON AN "AS IS'' AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS, WARRANTIES, COVENANTS, OR CONDITIONS OF ANY KIND (EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE), INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. FURTHER, STRAPI DOES NOT REPRESENT OR WARRANT THAT (A) THE ACCESS TO OR USE OF THE SERVICES WILL BE SECURE, TIMELY, UNINTERRUPTED, ERROR-FREE, OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM, OR DATA, (B) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR OTHERWISE PRODUCE ANY PARTICULAR RESULTS, (C) ERRORS OR DEFECTS WILL BE CORRECTED, PATCHES OR WORKAROUNDS WILL BE PROVIDED, OR WE WILL DETECT AND CORRECT ALL SERVICES BUGS OR ERRORS, (D) THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (E) THIRD-PARTY DISRUPTIONS OR SECURITY BREACHES OF THE SERVICES WILL BE PREVENTED. WE ARE NOT RESPONSIBLE FOR ANY ISSUES RELATED TO THE PERFORMANCE, OPERATION OR SECURITY OF THE SERVICES THAT ARISE FROM YOUR CONTENT OR THIRD PARTY CONTENT OR SERVICES PROVIDED BY THIRD PARTIES.

    6.3. FOR ANY BREACH OF THE SERVICES WARRANTY, YOUR EXCLUSIVE REMEDY AND OUR ENTIRE LIABILITY SHALL BE THE CORRECTION OF THE DEFICIENT SERVICES THAT CAUSED THE BREACH OF WARRANTY, OR, IF WE CANNOT SUBSTANTIALLY CORRECT THE DEFICIENCY IN A COMMERCIALLY REASONABLE MANNER, YOU MAY END THE DEFICIENT SERVICES; PROVIDED, HOWEVER, THAT YOU WILL NOT BE ENTITLED TO ANY REFUNDS FOR THE TERMINATED SERVICES, EVEN IF YOU PRE-PAID SUCH FEES TO US.

    6.4. TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING FOR SOFTWARE, HARDWARE, SYSTEMS, NETWORKS OR ENVIRONMENTS OR FOR MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE.

    7. LIMITATION OF LIABILITY

    7.1. IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR ANY LOSS OF REVENUE, PROFITS (EXCLUDING FEES PAYABLE TO STRAPI UNDER THIS AGREEMENT), SALES, DATA, DATA USE GOODWILL OR REPUTATION.

    7.2. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF STRAPI AND OUR AFFILIATES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR ORDER, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE GREATER OF (I) $100 OR (II) THE TOTAL AMOUNTS ACTUALLY PAID UNDER YOUR ORDER FOR THE SERVICES GIVING RISE TO THE LIABILITY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

    8 INDEMNIFICATION

    8.1. If a third party makes a claim against either You or Strapi ("Recipient" which may refer to You or Us depending upon which party received the Material), that any information, design, specification, instruction, software, service, data, hardware, or material (collectively, "Material") furnished by either You or Us ("Provider" which may refer to You or Us depending on which party provided the Material) and used by the Recipient infringes the third party's intellectual property rights, the Provider, at the Provider's sole cost and expense, will defend the Recipient against the claim and indemnify the Recipient from the damages, liabilities, costs and expenses awarded by the court to the third party claiming infringement or the settlement agreed to by the Provider, if the Recipient does the following: a. notifies the Provider promptly in writing, not later than 30 days after the Recipient receives notice of the claim (or sooner if required by applicable law); b. gives the Provider sole control of the defense and any settlement negotiations; and c. gives the Provider the information, authority and assistance the Provider needs to defend against or settle the claim.

    8.2. If the Provider believes or it is determined that any of the Material may have violated a third party's intellectual property rights, the Provider may choose to either modify the Material to be non-infringing (while substantially preserving its utility or functionality) or obtain a license to allow for continued use, or if these alternatives are not commercially reasonable, the Provider may end the license for, and require return of, the applicable Material and refund any unused, prepaid fees the Recipient may have paid to the other party for such Material. If such return materially affects Our ability to meet obligations under the relevant order, then we may, upon 30 days prior written notice, terminate the order. If such Material is third party technology and the terms of the third party license do not allow us to terminate the license, then we may, upon 30 days prior written notice, end the Services associated with such Material and refund any unused, prepaid fees for such Services.

    8.3. The Provider will not indemnify the Recipient if the Recipient (a) alters the Material or uses it outside the scope of use identified in the Provider's user or program documentation or Service Specifications, or (b) uses a version of the Material which has been superseded, if the infringement claim could have been avoided by using an unaltered current version of the Material which was made available to the Recipient. The Provider will not indemnify the Recipient to the extent that an infringement claim is based upon any Material not furnished by the Provider. We will not indemnify You to the extent that an infringement claim is based on Third Party Content or any Material from a third party portal or other external source that is accessible or made available to You within or by the Services (e.g., a social media post from a third party blog or forum, a third party Web page accessed via a hyperlink, marketing data from third party data providers, etc.).

    8.4. This Section 8 provides the parties' exclusive remedy for any infringement claims or damages.

    9. TERM AND TERMINATION

    9.1. Services shall be provided for the Services Period defined in Your order. If You are paying fees on a monthly basis, unless otherwise agreed to, Strapi Standard Cloud Services will automatically be renewed on a monthly basis so long as your payment method remains up to date and valid for use or unless You cancel services. You are free to cancel Services at any time, but you understand that there are no prorated refunds and once Services are canceled they will cease to be accessible. We will not be responsible for providing Services beyond the point of Your cancellation.

    9.2. We may suspend Your or Your Users' access to, or use of, the Services if we believe that (a) there is a significant threat to the functionality, security, integrity, or availability of the Services or any content, data, or applications in the Services; (b) You or Your Users are accessing or using the Services to commit an illegal act; or (c) You engage in any activity which constitutes a Prohibited Use. When reasonably practicable and lawfully permitted, We will provide You with advance notice of any such suspension. We will use reasonable efforts to re-establish the Services promptly after we determine that the issue causing the suspension has been resolved. During any suspension period, we will make Your Content (as it existed on the suspension date) available to You. Any suspension under this Section shall not excuse You from Your obligation to make payments under this Agreement.

    9.3. We reserve the right to terminate access to our Services and close your account immediately in the event of any material breach of this Agreement or violation of any of our written policies. In such an event, no refunds will be allowed and all data will be deleted from our servers. Further, for Services in Alpha or Beta version, we reserve the right to terminate access to our Services or impose technical limitations on the usage of our Services at our sole discretion at any time and without notice.

    9.4. At the end of the Services Period or upon cancelation or termination of your Services Period, all project data will be deleted. All data will only be available to Users BEFORE Your account is terminated. Our data deletion practices are described in more detail in the Service Specifications.

    9.5. Provisions that survive termination or expiration of this Agreement are those relating to limitation of liability, indemnification, payment and others which by their nature are intended to survive.

    10. THIRD-PARTY CONTENT, SERVICES AND WEBSITES

    10.1 The Services may enable You to link to, transfer Your Content or Third Party Content to, or otherwise access third parties' websites, platforms, content, products, services, and information ("Third Party Services"). Strapi does not control and is not responsible for Third Party Services. You are solely responsible for complying with the terms of access and use of Third Party Services, and if We access or use any Third Party Services on Your behalf to facilitate performance of the Services, You are solely responsible for ensuring that such access and use, including through passwords, credentials or tokens issued or otherwise made available to You, is authorized by the terms of access and use for such services. If You transfer or cause the transfer of Your Content or Third Party Content from the Services to a Third Party Service or other location, that transfer constitutes a distribution by You and not by Strapi.

    10.2 Any Third Party Content we make accessible is provided on an "as-is" and "as available" basis without any warranty of any kind. You acknowledge and agree that we are not responsible for, and have no obligation to control, monitor, or correct, Third Party Content. We disclaim all liabilities arising from or related to Third Party Content.

    10.3 You acknowledge that: (i) the nature, type, quality and availability of Third Party Content may change at any time during the Services Period, and (ii) features of the Services that interoperate with Third Party Services, depend on the continuing availability of such third parties' respective application programming interfaces (APIs). We may need to update, change or modify the Services under this Agreement as a result of a change in, or unavailability of, such Third Party Content, Third Party Services or APIs. If any third party ceases to make its Third Party Content or APIs available on reasonable terms for the Services, as determined by Us in our sole discretion, we may cease providing access to the affected Third Party Content or Third Party Services without any liability to You. Any changes to Third Party Content, Third Party Services or APIs, including their unavailability, during the Services Period does not affect Your obligations under this Agreement or the applicable order, and You will not be entitled to any refund, credit or other compensation due to any such changes.

    11. SERVICE MONITORING, ANALYSES AND STRAPI SOFTWARE

    11.1. We continuously monitor the Services to facilitate Our operation of the Services; to help resolve Your service requests; to detect and address threats to the functionality, security, integrity, and availability of the Services as well as any content, data, or applications in the Services; and to detect and address illegal acts or Prohibited Uses. Our monitoring tools do not collect or store any of Your Content residing in the Services, except as needed for such purposes. Strapi does not monitor, and does not address issues with, non-Strapi software provided by You or any of Your Users that is stored in, or run on or through, the Services. Information collected by Our monitoring tools (excluding Your Content) may also be used to assist in managing Our product and service portfolio, to help Us address deficiencies in Our product and service offerings, and for license management purposes. Furthermore, information collected by Our monitoring tools will not be in a form that could serve to ideitfy you or any individual.

    11.2. We may (i) compile statistical and other information related to the performance, operation and use of the Services, and (ii) use data from the Services in aggregated form for security and operations management, to create statistical analyses, for the Services, and for research and development purposes (clauses i and ii are collectively referred to as "Service Analyses"). We may make Service Analyses publicly available; however, Service Analyses will not incorporate Your Content, Personal Data or Confidential Information in a form that could serve to identify You or any individual. We retain all intellectual property rights in Service Analyses.

    11.3. We may provide You with the ability to obtain certain Strapi Software (as defined below) for use with the Services. If we provide such Software to You and do not specify separate terms for such software, then such Strapi Software is provided as part of the Services and You have the non-exclusive, worldwide, limited right to use such Software, subject to the terms of this Agreement and Your order (except for separately licensed elements of the Strapi Software, which separately licensed elements are governed by the applicable separate terms), solely to facilitate Your use of the Services. You may allow Your Users to use the Strapi Software for this purpose, and You are responsible for their compliance with the license terms. Your right to use any Strapi Software will terminate upon the earlier of our notice (by web posting or otherwise) or the end of the Services associated with the Software. Notwithstanding the foregoing, if Strapi Software is licensed to You under separate terms, then Your use of such software is governed by the separate terms. Your right to use any part of the Strapi Software that is licensed under the separate terms is not restricted in any way by this Agreement.

    12. EXPORT

    12.1. Export laws and regulations of the United States and any other relevant local export laws and regulations apply to the Services. Such export laws govern use of the Services (including technical data) and any Services deliverables provided under this Agreement, and You and We each agree to comply with all such export laws and regulations (including "deemed export" and "deemed re-export" regulations). You agree that no data, information, software programs and/or materials resulting from the Services (or direct product thereof) will be exported, directly or indirectly, in violation of these laws, or will be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation, or development of missile technology.

    12.2. You acknowledge that the Services are designed with capabilities for You and Your Users to access the Services without regard to geographic location and to transfer or otherwise move Your Content between the Services and other locations such as User workstations. You are solely responsible for the authorization and management of User accounts across geographic locations, as well as export control and geographic transfer of Your Content.

    12.3 You accept that capabilities to export Your Content from the App are not available for Services in Alpha & Beta version.

    13. FORCE MAJEURE

    Neither You nor We shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; pandemic, quarantine restrictions or other public health restrictions or advisories; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancelation of any export, import or other license); or other event outside the reasonable control of the obligated party. Both You and We will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than thirty (30) days, either of You or We may cancel unperformed Services and affected orders upon written notice. This Section does not excuse either party's obligation to take reasonable steps to follow its normal disaster recovery procedures or Your obligation to pay for the Services.

    14. GOVERNING LAW AND JURISDICTION

    This Agreement is governed by the laws of the State of California and each party agrees to submit to the exclusive jurisdiction of, and venue in, the courts in California in any dispute arising out of or relating to this Agreement.

    15. NOTICE

    15.1. Any notice required under this Agreement shall be provided to the other party in writing. For notice purposes this writing may be made and is preferred by electronic mail (email). If You have a legal dispute with Us or if You wish to provide a notice under the Indemnification Section of this Agreement, or if You become subject to insolvency or other similar legal proceedings, You will promptly send written notice to: Email Address: legal@strapi.io

    15.2. We may give notices applicable to our Services customers by means of a general notice on the Strapi portal for the Services or Our website, and notices specific to You by electronic mail to Your e-mail address on record in our account information or by written communication sent by first class mail or pre-paid post to Your address on record in our account information.

    16. ASSIGNMENT

    You may not assign this Agreement or give or transfer the Services, or any interest in the Services, to another individual or entity.

    17. GENERAL

    17.1. We are an independent contractor, and each party agrees that no employment, partnership, joint venture, or agency relationship exists between the parties.

    17.2. Our business partners and other third parties, including any third parties with which the Services have integrations or that are retained by You to provide consulting services, implementation services or applications that interact with the Services, are independent of Strapi and are not Our agents. We are not liable for, bound by, or responsible for any problems with the Services or Your Content arising due to any acts of any such business partner or third party, unless the business partner or third party is providing Services as our subcontractor on an engagement ordered under this Agreement and, if so, then only to the same extent as we would be responsible for our resources under this Agreement.

    17.3. If any term of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain effective and such term shall be replaced with another term consistent with the purpose and intent of this Agreement.

    17.4. Except for actions for nonpayment or breach of Our proprietary rights, no action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than two (2) years after the cause of action has accrued.

    17.5. Prior to entering into an order governed by this Agreement, You are solely responsible for determining whether the Services meet Your technical, business or regulatory requirements. Strapi will cooperate with Your efforts to determine whether use of the standard Services are consistent with those requirements. Additional fees may apply to any additional work performed by Us or changes to the Services. You remain solely responsible for Your regulatory compliance in connection with Your use of the Services.

    17.6. Upon written notice, We may audit Your compliance with the terms of this Agreement and Your order. You agree to cooperate with Our audit and to provide reasonable assistance and access to information. Any such audit shall not unreasonably interfere with Your normal business operations. In addition to the foregoing, the Services include a self-audit function and any usage in excess of your subscription allotment will result in the imposition of additional fees, which You shall be obligated to pay as if they were included in Your order.

    18. ENTIRE AGREEMENT

    18.1. You agree that this Agreement and the information which is incorporated into this Agreement by written reference (including reference to information contained in a URL or a referenced policy), together with the applicable order, is the complete agreement for the Services ordered by You and supersedes all prior or contemporaneous agreements or representations, written or oral, regarding such Services.

    18.2. It is expressly agreed that the terms of this Agreement and any Strapi Cloud Services order shall supersede the terms in any purchase order, procurement internet portal, or other similar non-Strapi document and no terms included in any such purchase order, portal, or other non-Strapi document shall apply to the Services ordered. In the event of any inconsistencies between the terms of an order and the Agreement, the order shall take precedence. This Agreement and orders hereunder may not be modified and the rights and restrictions may not be altered or waived except in a writing signed or accepted online by authorized representatives of You and of Strapi; however, We may update the Service Specifications, including by posting updated documents on Our websites. No third party beneficiary relationships are created by this Agreement.

    19. AGREEMENT DEFINITIONS

    19.1. " Strapi Software" or " Software" means any software agent, application or tool that Strapi makes available to You specifically for purposes of facilitating Your access to, operation of, and/or use with, the Services.

    19.2. " Personal Data" means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

    19.3. " Program Documentation" refers to the user manuals or guides, help windows, readme files for the Services and any Software.

    19.4. " Service Specifications" means the following documents, as applicable to the Services under Your order: (a) the Strapi Cloud Policies, the Program Documentation, the Strapi service descriptions, and the Data Processing Agreement described in this Agreement; (b) Strapi's privacy policies; and (c) any other Strapi documents that are referenced in or incorporated into Your order.

    19.5. " Third Party Content" means all software, data, text, images, audio, video, photographs and other content and material, in any format, that are obtained or derived from third party sources outside of Strapi that You may access through, within, or in conjunction with Your use of, the Services. Examples of Third Party Content include plugins, data feeds from social network services, rss feeds from blog posts, data marketplaces and libraries, dictionaries, and marketing data. Third Party Content includes third-party sourced materials accessed or obtained by Your use of the Services or any Strapi-provided tools.

    19.6. " Users" means, for Services, those employees, contractors, and end users, as applicable, authorized by You or on Your behalf to use the Services in accordance with this Agreement and Your order. For Services that are specifically designed to allow Your clients, agents, customers, suppliers or other third parties to access the Services to interact with You, such third parties will be considered "Users" subject to the terms of this Agreement and Your order.

    19.7. " Your Content" means all software, data (including Personal Data), text, images, audio, video, photographs, non-Strapi or third party applications, and other content and material, in any format, provided by You or any of Your Users that is stored in, or run on or through, the Services. Services under this Agreement, Strapi Software, other Strapi products and services, and Strapi intellectual property, and all derivative works thereof, do not fall within the meaning of the term "Your Content". Your Content includes any Third Party Content that is brought by You into the Services by Your use of the Services or any Strapi-provided tools.

    Strapi Cloud Policies

    Strapi Cloud Policies

    Effective as of 17 October 2022

    Important information for our Cloud services

    The following terms apply to our Beta Cloud services. Please read carefully and ensure you agree before using our services.

    Fair Use Policy

    This Fair Usage Policy is a key part of the agreement between you and Strapi, Inc, which regulates your use of the Strapi Cloud services. If you do not agree with this Fair Usage Policy, do not use any of the Strapi Cloud services. The limits outlined below apply only to our free Beta plans.

    We offer a free plan for our Beta version at our sole discretion. We may change the terms and conditions applicable to the plan or discontinue offering the plan at any time. We reserve the right to disable or remove any project or website deployment on the plan with or without notice at our sole discretion. We may shut down and terminate projects or deployments using the plan without notice for any reason or no reason.

    Technical Limits Policy

    To ensure the best possible experience for all Cloud Beta customers, we may enforce technical limits. If your usage exceeds the following technical limits, we reserve the right to take corrective action, including but not limited to the throttling of API requests or suspending/terminating your account. If you do not agree with the technical limitations described below then do not use any of the Strapi Cloud services.

    MetricMax
    Database Storage100000 entries within the limit of 1 GB
    Data Outbound100 GB
    Asset Storage100 GB
    Asset Bandwidth500 GB

    Support Policy

    Beta Cloud

    Our Beta cloud users can report service issues to our Support Team via a form available on the App platform. We will make reasonable efforts to ensure Cloud service remains online and performant, however we do not provide up-time or response-time guarantees to Standard Cloud customers. Responses to service-related questions could take from a couple of hours to several days, depending on the queue and the nature of your inquiry.

    Across all of our support options, there are a few topics that we can not help with unless explicitly itemized in your service agreement.

    • Issues with your project's front-end
    • Any non-Strapi maintained code
    • Self-hosted and local projects
    • Alpha and Beta features
    • Experimental features
    • Third-party integrations, such as plugins
    • Strapi feature requests
    • Data recovery
    • Data migration
    • Analyzing logs

    System Status

    At this time we cannot offer SLAs; however, we will use commercially reasonable efforts to make the Services available 99.99% of the time, excluding any Scheduled Downtime or Excused Downtime events.

    Bug Reporting

    Regardless of how you use Strapi, if you believe you have found an issue with the Strapi Cloud Platform itself, please open a ticket via the App platform so our team can triage/fix the problem.

    Keep in mind that projects can be destroyed by you at any time via the Cloud Dashboard.

    When a project is destroyed or upon cancellation or termination of your Service Period, all project data will be erased and will no longer be recoverable.